Our contact details

Name: Jasmine Catering & Events

Postal address: 126/128 Golders Green Road, NW11 8HB, London, UK

Phone number: 07476 217948

Email: jonathan@jasmine-catering.co.uk

The type of personal information we collect

We currently collect and process the following information, all of which is necessary for the fulfilment and delivery of your orders:

• First name
• Last name
• Telephone number
• Email address
• Postal address (deliveries only)

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you via our checkout page.

We need this to be able to process and fulfil your order.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

1. We have a legitimate interest.
2. Your consent. You are able to remove your consent at any time. You can do this by contacting us.

How we store your personal information

Your information is securely stored in an encrypted and password protected database, hosted by Amazon Web Services. Only Jasmine Catering employees and contractors have access to this database.

We keep all the personal information associated with orders for an indefinite period of time, unless you request that we don’t do so.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using any of the contact details listed above if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at any of the contact details listed above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

What is a cookie?

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.

For more information about cookies, please refer to https://www.allaboutcookies.org.

What do we use cookies for?

We use cookies to keep track of the contents of your shopping basket, to retain your filter settings between visits to our site, and to record your consent to our use of cookies.

We do not use cookies to track your browsing, nor do we use third-party cookies, eg. from Google.

Can you opt out of cookies?

The cookies we use are essential for our app's functionality, therefore we do not offer the ability to toggle your cookie consent on/off on our site.

However, you can disable cookies using your web browser settings. We strongly discourage this as it will prevent you from being able to place an order via the site.